Privacy Policy

This privacy policy applies between you, the user of this website, and TOP INSIGHT LTD, the owner and provider. TOP INSIGHT LTD takes the privacy of your information initiative very seriously. This privacy policy applies to our use of any data collected or provided by you in connection with your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. 1. The following definitions are used in this privacy policy:

    1. Data

      Collectively all information you submit to TOP INSIGHT LTD through the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

      Cookies

      This website places a small text file on your computer when you visit certain parts of the website and/or when you use certain features. The details of the cookies used by this website are set out in the following clause (Cookies);

      Data Protection Laws

      Any applicable laws relating to the processing of personal data, including but not limited to Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is in force in the UK;

      GDPR

      The General Data Protection Regulation (EU) 2016/679;

      TOP INSIGHT LTD, we or us TOP INSIGHT LTD

      A company incorporated in England and Wales with registration number 15127994 whose registered office is at 11 Church Road, Great Bookham, Surrey, London KT23 3PB, UK.

      UK and EU Cookie Law

      The Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

      The user or you

      Any third party accessing the Website who is not (i) an employee of TOP INSIGHT LTD and acting in the course of their employment or (ii) engaged as a consultant or providing services to TOP INSIGHT LTD and accessing the Website in connection with the provision of such services; and

      Website

      The website you are currently using, TOP INSIGHT LTD, and any subdomains of this site, unless expressly excluded by their terms and conditions.

  2. 2. In this privacy policy, unless the context requires a different interpretation:
      3. the singular includes the plural and vice versa;
      4. References to sub-clauses, clauses, annexes, or appendices are to sub-clauses, clauses, annexes, or appendices to this Privacy Policy;
      5. A reference to a person includes firms, companies, government entities, trusts, and partnerships;
      6. "including" means "including without limitation";
      7. Reference to any legal provision includes any modification or amendment thereof;
      8. Headings and subheadings are not part of this Privacy Policy.

Scope of this Privacy Policy

  1. 1. This privacy policy applies only to TOP INSIGHT LTD and users' actions regarding this website. It does not extend to any website accessed from this website, including, but not limited to, any links we may provide to social media websites.
  2. 2. TOP INSIGHT LTD is the "data controller" for applicable Data Protection Laws. This means that TOP INSIGHT LTD determines the purposes for which and how your Data is processed.

Data collected

  1. 1. We may collect the following data, including personal data, from you:
      1. name;
      2. Date of birth;
      3. gender;
      4. job title;
      5. profession;
      6. contact information, such as email addresses and phone numbers;
      7. demographic information such as zip code, preferences, and interests;
      8. IP address (collected automatically);
      9. web browser type and version (collected automatically);
      10. operating system (collected automatically);
      11. a list of URLs beginning with a referring site, your activity on this website, and the site you exit to (collected automatically); in each case, by this Privacy Policy.

How We Collect Data

  1. We collect data in the following ways:
    1. The data is provided to us by you, and
    2. The data is collected automatically.

Data You Provide to Us

  1. 1. TOP INSIGHT LTD will collect your data in several ways, for example:
    1.   1. when you contact us through the website, by telephone, post, email, or through any other means;
    2.   2. when you register with us and set up an account to receive our products/services,
    3.   3. when you complete surveys that we use for research purposes (although you are not required to respond to them);
    4.   4. when you enter a contest or promotion through a social media channel,
    5.   5. when you make payments to us, through this website or otherwise;
    6.   6. when you choose to receive marketing communications from us,
    7.   7. when you use our services; in each case, by this Privacy Policy.

Data that is collected automatically

  1. 1. To the extent you access the Website, we will collect your Data automatically, for example:
    1. We automatically collect certain information about your visit to the Website. This information helps us improve the content and navigation of the website and includes your IP address, the date, times, and frequency with which you access the website, and how you use and interact with its content.
    2. We will collect your data automatically through cookies, as set by your browser's cookie settings. For more information about cookies and how we use them on the website, please see the section below entitled "Cookies."

Our Use of Data

  1. 1. We may need some or all of the above data occasionally to provide you with the best possible service and experience when using our website. In particular, the data may be used by us for the following reasons:
    1. 1. internal record keeping;
    2. 2. improvement of our products/services;
    3. 3. e-mail transmission of marketing materials that may be of interest to you;
    4. 4. Contact for market research may be made by email, telephone, fax, or post. Such information may be used to personalize or update the website; in each case, this Privacy Policy.
  2. 2. We may use your Data for the above purposes if we believe it is necessary for our legitimate interests. If unsatisfied with this, you can object in certain circumstances (see the "Your Rights" section below).
  3. 3. For sending direct marketing via email, we will need your consent, either through an opt-in or soft-opt-in:
    1. 1. Soft opt-in consent applies when you have previously interacted with us (e.g., you contact us to ask us for more details about a particular product/service, and we are similarly marketing products/services). Unless you opt out, we will take your consent as part of the "soft opt-in" consent.
    2. 2. For other types of electronic marketing, we are required to obtain your explicit consent. That is, you must take positive and affirmative steps to give consent, such as ticking a checkbox that we will provide.
    3. 3. If you are unsatisfied with our marketing approach, you can withdraw your consent anytime. To learn how to do so, please see the "Your Rights" section below.
  4. 4. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or the taking of measures, if any to enter into said contract
  5. 5. We may use your data to show you TOP INSIGHT LTD ads and other website content. If you do not want us to use your data to show you TOP INSIGHT LTD advertisements and other content on other websites, please turn off the relevant cookies (see the section entitled "Cookies" below).

Keeping data secure

  1. 1. We will use technical and organizational measures to safeguard your Data, for example:
    1. 1. A unique password and username control access to your account.
    2. 2. We store your data on secure servers.
  2. 2. Technical and organizational measures include handling suspected data breaches. If you suspect any misuse, loss, or unauthorized access to your Data, please notify us immediately by contacting us at [email protected]

Data Retention

  1. 1. Unless a more extended retention period is required or permitted by law, we will only retain your Data on our systems for the period necessary to fulfill the purposes described in this privacy policy, or until you request that the Data be deleted.
  2. 2. Unless a more extended retention period is required or permitted by law, we will only retain your Data on our systems for the period necessary to fulfill the purposes described in this privacy policy, or until you request that the Data be deleted.

Your Rights

  1. 1. You have the following rights about your Data:
    1. 1. Right of Access: The right to request (i) copies of the information we hold about you at any time or (ii) that we amend, update, or delete such information. If we provide you access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive." Where permitted by law, we reserve the right to refuse your request. If we reject your request, we will inform you of the reasons.
    2. 2. Right to correction: the right to rectify your data if it is inaccurate or incomplete.
    3. 3. Right to erasure: You have the right to request that we delete your Data from our systems.
    4. 4. Right to restrict our use of your Data: The right to "block" us from using it or limit how we can use it.
    5. 5. Right to data portability: the right to request that we move, copy, or transfer your data.
    6. 6. Right to object: the right to object to our use of your Data, including where we use it for our legitimate interests.
  2. 2. To make inquiries, exercise any of your rights set out above, or withdraw your consent to processing your data (where consent is our legal basis for processing your data), don't hesitate to contact us at [email protected].
  3. 3. If you are not satisfied with the way we handle the complaint you make about your Data, you may be able to refer it to the relevant data protection authority. In the UK, this decision is made by the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
  4. 4. It is essential that the data we gather about you is accurate and up-to-date. Please keep us informed if your data changes during the period we keep it.

Transfers outside the European Economic Area

  1. 1. The data we collect from you may be stored, processed, and transferred to countries outside the European Economic Area (EEA). For example, this could occur if our servers or one of our service providers is located in a country outside the European Economic Area (EEA). We also share information with our affiliated companies, some of which are located outside the European Economic Area (EEA).
  2. 2. We will only transfer data outside the EEA when it complies with data protection legislation. The means of transfer provide adequate safeguards about your data, for example, through a data transfer agreement incorporating the existing standard contractual clauses adopted by the European Commission or by subscribing to the EU-US Privacy Shield Framework if the organization receiving the Data is based in the United States of America.
  3. 3. To ensure that your data receives adequate protection, we have implemented appropriate safeguards and procedures with the third parties with whom we share your data. This ensures that third parties process your data in a manner consistent with Data Protection Laws.

Links to Other Websites

  1. 1. 1. This website may occasionally provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to the use of such websites. You should read other websites' privacy policies or statements before using them.

Changes in business ownership and control

  1. 1. TOP INSIGHT LTD. may occasionally expand or reduce our business, which may involve the sale and/or transfer of control of all or part of TOP INSIGHT LTD. The data provided by Users will, where relevant to any part of our business transferred, be transferred along with that part, and the new owner or new controlling party, under the terms of this privacy policy, will be permitted to use the Data for the purposes for which it was initially supplied to us.
  2. 2. We may also disclose data to a prospective buyer of our business or any part of it.
  3. 3. In the above cases, we will take steps to ensure that your privacy is protected.

Changes to this Privacy Policy

  1. TOP INSIGHT LTD reserves the right to change this privacy policy occasionally or as the law requires. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the privacy policy upon your first use of the website following the modifications.
  2. You can contact TOP INSIGHT LTD via email at [email protected]